Shipping Policy

Last Updated: October 4, 2026

Thank you for shopping with Milan Style LLC. This Shipping Policy explains where we ship, how orders are processed, how long delivery usually takes, how tracking works, and what to do if something goes wrong with a shipment.

Shipping Destinations

Milan Style LLC currently ships to addresses within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations at this time. If you enter a shipping address outside the contiguous United States at checkout, your order may not be accepted or may be cancelled.

We are not able to ship to P.O. Boxes, APO addresses, or FPO addresses. Please provide a physical street address where someone can receive the package.

Order Cutoff Time

Orders placed before 6:00 PM (PT) on a business day are processed the same day. Orders placed after 6:00 PM (PT), on weekends, or on U.S. federal holidays are processed on the next business day.

The cutoff time applies to the time the order is placed and payment is authorized. If payment authorization is delayed, the order may be processed on the following business day.

Order Processing

Our handling time is 1–2 business days. Handling time begins after your order is confirmed and payment is authorized. During this period, we prepare your items, pack them, and hand them to the carrier.

Orders are not processed on Saturdays, Sundays, or U.S. federal holidays. If you place an order on a Friday after 6:00 PM (PT), it will be processed on the next business day, which is usually Monday unless Monday is a holiday.

Delivery Timeframes

Once your order has been processed and handed to the carrier, delivery within the contiguous United States typically takes 3–6 business days. These are estimated delivery times, not guaranteed delivery dates. Delivery may take longer due to carrier delays, weather events, high package volume, incorrect addresses, or other circumstances outside our control.

If you need an item by a specific date, please contact us before placing your order. We can tell you whether the estimated timeframe makes that date realistic, but we cannot promise a delivery date that depends on a third-party carrier.

Shipping Carriers

We use established logistics providers and national carriers to deliver orders. The carrier assigned to your shipment may vary depending on your location, the size and weight of your package, and the service level available for your address.

Once your order ships, your shipping confirmation email will include the carrier name and tracking number. If you do not receive a shipping confirmation email, please check your spam or junk folder before contacting us.

Shipping Costs

Standard shipping is free for all orders within the contiguous United States. There are no minimum order requirements to qualify for free shipping.

Because shipping is free, we do not offer expedited shipping upgrades at this time. If you have a time-sensitive order, please contact us before placing it so we can discuss whether the standard timeframe is likely to work for you.

Sales Tax

No sales tax is applied at checkout. The price you see is the price you pay.

Tracking Your Order

After your order ships, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear after the label is created. If your tracking information has not updated after 24 hours, please wait one more business day before contacting us, as carriers sometimes scan packages with a delay.

If your tracking information has not updated for more than 5 business days, please contact us at [email protected] with your order number. We will open a trace with the carrier and work to resolve the issue.

Delayed Shipments

A shipment is considered delayed if it has not arrived within the estimated delivery window and tracking shows no recent movement. If your package is delayed, please contact us. We will contact the carrier, confirm the last known location, and advise you on the next steps.

In some cases, the carrier may need additional information from you, such as a corrected address or a safe place to leave the package. Please respond to carrier notices promptly to avoid having the package returned to sender.

Lost or Stolen Packages

If tracking shows that your package was delivered but you cannot find it, please check with neighbors, household members, and your local post office or carrier facility. If you still cannot locate the package, contact us at [email protected]. We will review the tracking details and work with the carrier to determine what happened.

We are not responsible for packages that are stolen after delivery. However, we will help you file a claim or report with the carrier where possible.

Incorrect Shipping Address

Please double-check your shipping address before placing your order. If you notice an error, contact us immediately at [email protected]. If your order has not shipped, we may be able to correct the address. If it has already shipped, we may not be able to change the destination.

If a package is returned to us because the address was incorrect or incomplete, we will contact you to arrange reshipment. Additional shipping charges may apply in that situation.

Order Cancellation Before Shipping

If you need to cancel an order, please contact us as soon as possible. We can cancel an order only before it has shipped. Once an order has been handed to the carrier, it cannot be cancelled. You may return the item after delivery if it meets our return conditions.

Contact About Shipping

If you have any questions about shipping, please contact us:

Email: [email protected]

Phone: +1 323-933-3270

Hours: Monday through Friday, 9:00 AM to 6:00 PM (PT)